Privacy Policy

1. Scope

This Privacy Policy applies to all personal information collected by Elevate IQ in connection with the operation of our Website and Services, including data analytics platforms, client reports, communications, and marketing activities. It does not apply to aggregated or anonymised data that cannot reasonably identify an individual.

2. What Personal Information We Collect

We may collect personal information such as name, contact details, login credentials, payment details, usage data, marketing preferences, and any information you provide voluntarily.

3. How We Collect Information

Information may be collected directly from you, your organisation, your use of our Services, cookies and analytics, or from public sources and partners.

4. Why We Collect and Use Personal Information

We use personal information to provide and improve our Services, verify identity, communicate with you, process transactions, conduct analytics, ensure compliance, and protect our intellectual property and data security.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to enable website functionality, analyse usage, improve services, and deliver targeted content. You can disable cookies, but some features may not work properly.

6. Use and Disclosure of Personal Information

We may disclose personal information to employees, contractors, service providers, advisors, regulators, or with your consent. We do not sell or trade data.

7. Data Security and Confidentiality

We implement technical, administrative, and physical safeguards to protect personal and Proprietary Data. Despite our efforts, no system is entirely secure, and use is at your own risk.

8. Retention of Information

We retain personal information only as long as necessary for business or legal purposes and delete or de-identify it when no longer needed.

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing data.

10. Access, Correction and Your Rights

You may request access or correction of your personal information or lodge complaints about our privacy practices by contacting us in writing.

11. Marketing Communications

We may send marketing communications with your consent. You can opt out anytime using the unsubscribe link or by contacting us.

12. Confidentiality and Proprietary Data

All reports, analytics, and datasets produced by Elevate IQ are Proprietary Data. Users must not reverse-engineer, re-identify, disclose, or misuse such data.

13. How to Contact Us

Elevate IQ Group Pty Ltd

14. Updates to This Policy

We may update this policy periodically. The latest version will be available on our Website, and continued use indicates acceptance of changes.